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Having trouble redeeming a Gift?

You should have received an email notification that you received a gift.  Please follow the instructions below if you received an error after clicking the Redeem Gift button.

 

  1. There should be an eight digit code in your email.  You can find it here at the end of the URL.  example: 113Z-848C

If you do not have a BroadwayHD account, please first create one.

  1. Go to www.broadwayhd.com
  2. Register for an account by clicking Sign Up
  3. Create your account by entering your email address, then choose a password
  4. Choose your newsletter option
  5. Read and agree to the Terms of Use, click Accept and Continue
  6. Hover over the drop down menu next to your name in the top right corner and click My Account
  7. Click on the Gift box 
  8. Enter the code you received in the email and click Verify
  9. Confirm you see a $0.00 charge for your next billing date
  10. Choose Watch Now to visit the homepage and library

 

If you do have a BroadwayHD account, please follow below.

  1. Go to www.broadwayhd.com
  2. Click Log In in the top right corner
  3. Enter your email address and password and click Log In 
  4. Hover over the drop down menu next to your name in the top right corner and click My Account
  5. Click on the Gift box 
  6. Enter the code you received in the email and click Verify
  7. Confirm you see a $0.00 charge for your next billing date
  8. Choose Watch Now to visit the homepage and library

 

If you have further questions, please reach out to our customer support team. 

 

Please note: You will not be required to enter any payment information at this time. Depending upon your code, your gift subscription is either for one month or one year and will not automatically renew at the end of the relevant period unless you choose to continue the subscription and enter a payment source before the renewal date.  If no payment method is entered the subscription will automatically cancel.

 

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