Refund requests through iTunes, Apple TV, Roku, Google Play, or other 3rd party billing parties
When you sign up for a subscription through an App Store, such as iTunes, you are entering into a payment agreement with that App Store directly. You are not entering into a payment agreement directly with BroadwayHD. BroadwayHD will not be able to issue refunds of any kind. All cancellations and refund requests will need to process through the respective billing company that was chosen as the payment method.