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How to cancel a BroadwayHD subscription billed via Roku


  1. Press the home button on your Roku remote.
  2. Highlight the channel you wish to cancel.
  3. Press the Star button on your remote to open the options menu.
  4. Select Manage Subscription to view the renewal date and access additional options*
  5. To unsubscribe select Cancel subscription, a message will appear confirming the duration of continued access, content, and services.
  6. When prompted, select Cancel Subscription.  Roku will display a message confirming cancellation and your last day of access.
  7. Select Done.


*Please note:  If you see “remove channel” instead of “manage subscription” then your subscription is not managed through Roku directly.  Please confirm how you signed up.  

If you have further questions, please reach out to our customer support team.

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